All license codes will be sent via email within 24 hours, except for SOME holidays and weekends. Our emails are regularly checked and all orders are processed immediately within normal working hours.
RETURNS OF SOFTWARE CODES AND LICENSES.
mksecuritysoftware.com offers FULL AND FREE INSTALLATION OF ALL SOFTWARE PURCHASED FROM US. If you are unable to install the software, contact us and we will install the software using Teamviewer. Should this remote support offer via teamviewer be not applicable, we respectfully ask that the software be sourced from another vendor.
Due to the nature of digital distribution of active license codes, we cannot offer refunds or exchanges for products once delivered. All licensing sales/codes are final.
RETURNS OF PHYSICAL PRODUCTS.
All returned computers must be returned to our store within 15 days from the date of purchase. This includes shipping time.
Security Stickers will be attached to the harddrive, battery and other openings on computers. Any security stickers that are attached to all items returned must be still in place, undamaged and unbroken. Any other items must be returned unopened and unused and in a fully re-salable condition.